Accountability and Transparency Policy
Under Section 270 (1) (5) of the Municipal Act, all municipalities are required to adopt and maintain a policy with respect to the manner in which the municipality will ensure that it is accountable to the public for its actions, and the manner in which the municipality will ensure its actions are transparent to the public.
Council approved the Accountability and Transparency Policy (COR-POL-102) to comply with the Act, and serve as the guiding policy document for the delivery of Township activities and services.
Complaints and Feedback
You may provide feedback to us by fax, mail, e-mail, phone, in-person or online. You may also submit your feedback using the Customer Feedback Form.
If you have a complaint that you feel has not been resolved by the Township, you may submit a Formal Complaint Form to the Township Clerk for investigation. All formal complaints to the Township are submitted
and processed in accordance with the Formal Complaint Corporate Policy. Should you not be satisfied with the Township's formal complaint outcome, you may contact the Office of the Ombudsman of Ontario. The Provincial Ombudsman's Office serves as the Ombudsman for the Township of King.
- Office of the Ombudsman of Ontario
Bell Trinity Square
483 Bay Street, 10th Floor, South Tower
- Phone: 1-800-263-1830
The Office of the Ombudsman of Ontario investigates complaints about municipal services and activities.
The Ombudsman will only look into your complaint if you have already explored all other means of complaint resolution first.
Code of Conduct and Integrity Commissioner
All Members must follow the Code of Conduct Policy (COR-POL-113).
If you believe a Member has violated the Code of Conduct, refer to the Complaint Protocol. Complaints are investigated by the Integrity Commissioner appointed by the Township.
The Integrity Commissioner is an independent accountability officer given authority under the Ontario Municipal Act. The Integrity Commissioner's duties include provision of impartial, third party, professional advice to Council and responses to any compliance issues related to Member's ethical responsibilities under the Code, as well as, education and advice to the community regarding the Code.
The Accountability Services Framework By-law 2018-75 sets out the accountability regime for the Township, including the roles and responsibilities of the Integrity Commissioner and the selection, appointment, removal and resignation methods of the Integrity Commissioner.
You may submit a complaint using the Code of Conduct Complaint Form/Affidavit.
The complaint is to be filed with the Township Clerk by hard copy and will be forwarded directly to the Integrity Commissioner.
- Att'n of the Clerk, Township of King
2585 King Road
King City, Ontario L7B 1A1
- Questions? Contact Kathryn Moyle, Township Clerk
- Josephine Matera, Integrity Commissioner
Conflict of Interest
Members must follow the Municipal Conflict of Interest Act. Any conflicts of interest declared must be made with a written statement of the interest and its general nature with the Township Clerk on the Declaration of Pecuniary Interest Form.
Click on the year to view the Declaration of Pecuniary Interest Registry. The registry will be maintained throughout the year.
Declaration of Pecuniary Interest Registry
Closed Meetings of Council
The Township has appointed Local Authority Services ("LAS") Ltd. as the Township's Closed Meeting Investigator. Upon receipt of a Closed Meeting complaint, LAS is authorized to conduct an investigation to determine if topics discussed during Closed Session meetings of Township Council and its Committees were in violation of the Municipal Act.
A person may file a written request for investigation to the Township Clerk. The request and background documentation are sent to the Investigator by the Township.
Attn: Kathryn Moyle, Township Clerk
2585 King Road
King City, Ontario L7B 1A1
Freedom of Information
To request access to records or information that is not generally available, you may submit a Freedom of Information (FOI)