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Water and Wastewater Billing Information

The mailing of the water bill due on December 18, 2024 (for the period of September to October 2024) was delayed due to the Canada Post strike and—as regular service resumes—residents may just be receiving this bill in the mail now.  

The penalty for late payments has not yet been applied and residents who have missed their payment are encouraged to pay the amount owing (without the 5% late charge) immediately.  

At King Township’s upcoming Council Meeting on Monday, Jan. 27, a report will be presented recommending waiving the late fee for P5 billing.  This is pending Council approval. 

Water bills for the sixth period (November to December 2024) will be issued the week of January 20 and due February 26.  

Register for ebilling to receive your water bill directly to your email, and enroll in the pre-authorized debit program (PAD) for automatic withdrawals. For more information, or to request a copy of your water bill, email treasury@king.ca.  

If you require assistance, call ServiceKING at 905-833-5321 or email serviceking@king.ca

Water and Wastewater Video

NEW! Effective 2024 water will be billed bi-monthly!

The Township is switching from a quarterly billing cycle (four times a year) to a bi-monthly billing cycle (six times a year):

Property owners can now monitor their water usage online!

With our new online portal you can sign up:

  • Access your daily water consumption
  • Sign up to receive warnings of high consumption and potential problems
  • Track your history and usage

To sign up:

  1. Visit www.my-kngon.sensus-analytics.ca 
  2. Enter your email address and create a password. A link will be generated and sent to your email address.
  3. Click on the link that was emailed to you and then set up your account. When creating your account your name must be entered EXACTLY as it appears on the bill. This includes any dashes, spaces or special characters.
  4. Once your account has been created and you are able to log in, you will see the dashboard for your account. The dashboard will show you water usage for your current and previous billing cycles, up to one year ago.

For additional help signing up please watch this helpful training video.

The Township offers e-billing for both tax and water bills, to sign up please complete the E-Billing Enrollment Form.

Water Bill Information

Water Bill Payment Options

The penalty charge for a late water payment is 5% and it is added on the first day after the due date.

Water Bill Calculation

New Homeowner Information Guide!